Help/FAQs

Payment Options

1. What payment options are available for our matrimonial services?
   We offer multiple payment options for our customers' convenience. You can pay for our services using credit/debit cards, net banking, UPI, mobile wallets, and bank transfers.
2. Is it safe to make payments online?
   Yes, we take the security of our customers' payments very seriously. We use SSL encryption to protect your sensitive information during online transactions. All our payment gateways are PCI-DSS compliant.
3. Can I pay for your services in installments?
   We do not offer installment payment options for our matrimonial services. You will have to pay the full amount upfront to avail of our services.
4. What happens if I make a payment but my services are not rendered?
   In the unlikely event that we are unable to provide our services after you have made a payment, we will initiate a refund within 3-5 business days. Please refer to our refund policy for more information.
5. Are there any hidden charges that I need to be aware of?
   No, we do not have any hidden charges. The price you see on our website or brochure is the final price that you will have to pay for our services.
6. Can I get a discount on your services?
   We offer promotional discounts from time to time. Please check our website or contact our customer support team to know more about ongoing promotions.
7. Do you offer any cashback or reward points for making payments?
   We do not have a cashback or reward points program for our customers at the moment. However, we may introduce such programs in the future.
8. Can I pay for your services in any currency?
   Yes, you can make payment in any local currency we support more than 100+ currency.
9. Can I cancel my payment and get a refund?
   Yes, you can cancel your payment and get a refund if you have not availed of our services yet. Please refer to our refund policy for more information.